Revenue Assurance Analyst

Purpose of the Job

Responsible for Performing and managing all internal controls for Airtel Money to ensure mitigation of revenue leakages, revenue exposure, fraud, errors and omissions. Institutionalize best in class RA processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by stopping revenue leakages and identifying missed revenue opportunities. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner.

• Maintain high levels of compliance above 95% for Airtel Money 
• Implement, review, modify and manage Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks
• Roll out Group wide initiatives
• Project management for major system launches to do comprehensive risk analysis and ensure First Time Right
• Access knowledge base and key learning’s from across OpCos, standards UAT templates and already implemented processes for compliance
• Detect and plug revenue leakages
• Identify missed revenue opportunities
• Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages
• Liaise with CFT to understand the complete architecture, end to end service path and revenue path, do risk analysis and formulate and perform UAT cases
• Highlight to business the emerging risks and liaise with CFT to develop new control environment (primary as well as secondary) to mitigate the same
• Develop relevant functional and technical RA skills and improve on the control environment by proactively reviewing the current control universe.
• Close loop with CFT for fast closure of issues
• Escalate appropriately when required through proper hierarchy
• Take ownership to get issues closed
• Ensure proper and correct RCA
• Provide weekly/monthly reports in a timely manner as required by business and Group RAFM
• Report on all revenue loss incidents to management
• Should strictly be satisfactory or above
• Any other reports that may arise