Lead Generator

Absa Bank is one of Africa’s most established financial institutions, with over a century of banking heritage and a strong presence across the continent. The bank is seeking a Lead Generator to join its Kampala team — a field-oriented sales professional who thrives on connecting potential customers with consumer lending products and building lasting client relationships.

Key Responsibilities

• Drive sales performance by identifying customer needs and selling or cross-selling consumer lending products to meet agreed targets.
• Provide direct, hands-on sales support through quality lead generation and thorough follow-up to convert prospects into customers.
• Complete and submit product application forms to the line manager, ensuring accuracy and compliance with bank policies.
• Adhere to operational risk requirements including Health & Safety standards, KYC procedures, and anti-money laundering regulations.
• Deliver prompt, professional customer service consistent with Absa’s values and service level agreements.
• Resolve customer queries and complaints, escalating unresolved issues to the line manager in a timely manner.
• Maintain strong working relationships with internal teams such as Operations, the KYC Helpdesk, and the Credit Unit to speed up query resolution.
• Participate actively in assigned learning and development programmes to grow professional capabilities.
• Agree and work towards annual performance objectives and specific sales targets set with the line manager.

Requirements

• Bachelor’s degree in a relevant field (First or Second Class).
• Credit in Mathematics and English at O Level; at least 2 Principal Passes at A Level.
• Experience in front-line banking sales, marketing, or customer service environments.
• Knowledge of local banking policies, laws, and procedures.
• Familiarity with competitor product offerings is an added advantage.
• Basic understanding of the bank’s products, services, and overall operations.
• Outstanding relationship-building, interpersonal, and negotiation skills.
• Strong presentation, problem-solving, and team communication abilities.
• Proven sales record in financial services or a related industry, with a customer-first mindset.

How to Apply

Apply through the employer’s official page: https://absa.wd3.myworkdayjobs.com/ABSAcareersite/job/Kampala/Lead-Generator_R-15988107?source=LinkedIn.